online courses curated to put you in the growth mindset
#CUSTOMER_EXPERIENCE. An online micro-course on design thinking, developing your awareness on how to ideate novel solutions to real-world problems, by Simplilearn Solutions.
#CUSTOMER_EXPERIENCE. A free two-module 3-hour course, especially focused on the history and application of design thinking in various contexts, by M-tutor.
#CUSTOMER_EXPERIENCE #STRATEGY. Practice-oriented introductory course on Design Thinking with lots of real-life business examples, by Great Learning.
#CUSTOMER_EXPERIENCE #GAMIFICATION. An introductory course to gamification from a marketing and business value perspective, built by Infolia Business Academy.
#GROWTH_MINDSET. From acquiring actionable skills for growth to understanding viral feedback loops, this 10-hour course offers business insights into growth-hacking. By Growth Hacker TV.
#PRODUCTS #GAMIFICATION. Not sure what 'gamification' means? In this micro course you will get to understand the concept and it's application in both user experience and product design, narrated by Ardavan Hp.
#GROWTH_MINDSET. Over 80 000 creatives have taken this course on Creativity, Innovation and Transformation, which offers tangible insights into finding novel solutions and liberating your inner MacGyver. By Pennsylvania State University.
#PRODUCTS #STRATEGY #GAMIFICATION. This course will delve deep into the psychological mechanisms of gamification, why it has such tremendous (and often untapped) potential, and how you can use it effectively in business and real-life problem-solving. Taught by University of Pennsylvania professor Kevin Werbach.
#GROWTH_MINDSET. A four module course on understanding yourself, the marketplace and your customer in harnessing ideation and turning your insights into new business ventures. Taught by Dr. James V. Green (University of Maryland).
#MANAGEMENT #STRATEGY. Project management can be a hassle if not managed properly. In this course, you will get to know the basics of keeping it together and getting things done. Offered by the Open University.
#STRATEGY #GROWTH_MINDSET. A comprehensive course on identifying and grasping opportunities for scaling up and entering new markets. By Darden School of Business at the University of Virginia.
#SUSTAINABILITY #GROWTH_MINDSET Circular Design for Business is an online course, developed by Design Forum Finland preparing your company to meet the ever-growing requirements for sustainability. NOTE: the course is currently only in Finnish.
#MARKETING #GUERRILLA_MARKETING. A short, practice-focused online course from Elevify that shows how to design and execute low-budget guerrilla campaigns to boost visibility and brand recall for small businesses and startups.
#CUSTOMER_EXPERIENCE #DESIGNTHINKING. Executive-level programme from Harvard on using design thinking to uncover hidden customer needs, map journeys, prototype services and systematically improve end-to-end customer experience.
#CUSTOMER_EXPERIENCE #DESIGNTHINKING. A compact LinkedIn Learning course taught by Geoffrey Schwartz from Frog on applying design thinking to customer journeys, teaching tools to diagnose pain points, generate ideas and build loyalty through better experiences.
#CUSTOMER_EXPERIENCE #STRATEGY. University of Cambridge course on data-driven CX design, covering omnichannel customer journeys, AI-enabled personalisation and measurement of loyalty and service performance. This one is quite expensive but worthy of the investment for those who want to dive into the deep end of designing compelling customer experiences.
#DESIGNTHINKING #GROWTH_MINDSET. A 350€ online course from the Finnish Aalto University that introduces the full design thinking process with practical tools for research, ideation, prototyping and testing in business and innovation projects.
#CUSTOMER_EXPERIENCE #STRATEGY #MARKETING Success Guardian is an online platform that combines customer data, automation, and CX insights. These free online courses on customer success include hints and tips on what to do with the information you have about customer.

